Partner Management

Can we be done with slide decks? Building data deliverables that actually make a difference.

This article is the final installment in using Theory of Mind to increase your impact with data. By now you know who to tailor your findings to and what information to include when influencing a decision. There's just one more piece to this puzzle: how do you share your findings to maximize your impact? Let… Continue reading Can we be done with slide decks? Building data deliverables that actually make a difference.

Partner Management

Want to persuade people with data? Start with emotion.

Part 3 in the ongoing series on using Theory of Mind to increase your impact. For an overview of Theory of Mind, check out Part 1. To learn more about finding the right audience for your work, see Part 2. I once led a research project to define the future of a major tech product.… Continue reading Want to persuade people with data? Start with emotion.

Partner Management

Want to increase your impact? First, find the decision-makers.

Part 2 in the ongoing series on using Theory of Mind to increase your impact. For an introduction to Theory of Mind and overview of the series, check out Part 1. What's the first step to increasing the impact of your work? Identify the people best positioned to do something about it. These are the… Continue reading Want to increase your impact? First, find the decision-makers.

Partner Management

The simple psychological principle that can increase your impact

It’s that time of year – review season. You’ve hit all your deadlines, delivered high-quality work, and your teammates have nothing but positive things to say about you. You head into your review session with your manager ready to be showered in praise. “You’ve done a lot of great work,” she begins. You begin to… Continue reading The simple psychological principle that can increase your impact

Work-Life Balance

Trying to decide if you should quit your Job in tech? This exercise can help.

I hate quitting. When I was a kid, I was taught that quitting was the ultimate failure. Struggling in a class? Tough luck. Double down and study harder. Hate playing a sport? Finish out the season, your team needs you. Job getting you down? Figure out what’s broken and fix it. I stayed on that… Continue reading Trying to decide if you should quit your Job in tech? This exercise can help.

Product Development, Strategy

Starting from the Problem – A Better Way to Build Products (Pt 2)

In my last post, I highlighted a core problem with how most of us work in tech. We’re obsessed with building solutions, often before we understand the problem. I proposed a better way to build products with POST. Today I want to talk through each part of POST, starting with the problem space. Problem Space… Continue reading Starting from the Problem – A Better Way to Build Products (Pt 2)

Product Development, Strategy

Starting from the Problem – A Better Way to Build Products (Pt 1)

Tech, we have a problem. We’re too good at coming up with solutions. If you give us a problem, we’ll give you solutions. We might even come up with a whole bunch of solutions. And fast. And then we’ll want to build them. And test them. And ship them. But sometimes, these solutions we've built… Continue reading Starting from the Problem – A Better Way to Build Products (Pt 1)

Tips & Tricks, Work-Life Balance

No One is Going to Tell You When to Go Home – The Case for Stop Sign Goals

Everyone in tech loves to talk about setting ambitious goals. Walk down the hall of any tech company and you're bound to see a poster encouraging you to think big. "If you’re always hitting your goals, you’re not challenging yourself!" "You can’t grow if you always stay in your comfort zone!" "Always be pushing your… Continue reading No One is Going to Tell You When to Go Home – The Case for Stop Sign Goals

Insights, Partner Management

How to say no (without really saying no)

How do I get better at saying no to new project requests when I have too much work on my plate, without sacrificing my relationships with my team?” Having the autonomy to choose what you work on is a wonderful privilege. But it can be a curse. When there is no one to tell you… Continue reading How to say no (without really saying no)