Partner Management

How Do I Get My Team to Trust Me? – 9 Simple Tricks to Building Strong Relationships

I joined my team a few months ago. I’ve done a few projects and had time to integrate into the team culture. But I’m still having a hard time getting buy-in for  my ideas and I don’t feel included in the decision making process. What do I do?” Building trust is key to having impact… Continue reading How Do I Get My Team to Trust Me? – 9 Simple Tricks to Building Strong Relationships

Critical Thinking, Insights

Problem Solving 101

I've had many roles in my career -- from business consultant, to product manager, to UX researcher, and strategic advisor. While each role appears unique on the surface, all have one thing in common: solving big hairy problems. The problems I encountered in each role differed wildly: forecasting the sales of a cancer drug, figuring… Continue reading Problem Solving 101

Product Development, Team Process

The Product Checklist™

Imagine the following scenario: you, a new team member, have been added to a project already several months in progress. You have a number of questions: Who is this product for? What problem are we solving? How does this product solve the problem? After a few days of poking around, you discover that no one… Continue reading The Product Checklist™

Strategy

What is Strategy, Anyway?

One of the tech industry’s dirtiest secrets is that no one, and I mean no one actually agrees on what “strategy” is. As an employee in the tech sphere, you’ll hear managers tell you to work on more “strategic” projects. You may even get invited to a meeting to discuss the team “strategy” for the… Continue reading What is Strategy, Anyway?

Critical Thinking

5 Ways to Be a Better Problem Solver

Problem solving is one of the most important skills in tech. Whether you are a researcher, a product manager, an engineer, or a designer — you need to be able to solve complex and abstract problems on a daily basis. Problem solving isn’t an innate skill. It’s something you can get better at with practice.… Continue reading 5 Ways to Be a Better Problem Solver

Insights, Tips & Tricks

Top 5 Things I Learned at Riot Games

Last month marked the end of 5 years as a researcher at Riot Games. I learned so, so much during my time there. There are, however, a few lessons that stand out to me above all the others. These are the things I think I'll carry with me throughout the rest of my career: How… Continue reading Top 5 Things I Learned at Riot Games

Insights, Partner Management

5 Tricks for a Better Kick-Off Meeting

Working with stakeholders is one of the most important (and challenging) parts of being a researcher. How you handle the initial request from a stakeholder can make or break a project. Here are 5 tricks I've picked up during my time as a researcher that have helped me ensure that I am getting the most… Continue reading 5 Tricks for a Better Kick-Off Meeting