Uncategorized

Layoffs, Grief, and the Loss of the Future

It’s been a little over 24 hours since I got the email. I’d spent the previous day in Mountain View, wrapping a 3-day marathon work session. We’d ended the day with drinks, excitedly discussing our plans for the future with our VP. I flew back that night and got in late, settling in for a… Continue reading Layoffs, Grief, and the Loss of the Future

Partner Management

Want to increase your impact? First, find the decision-makers.

Part 2 in the ongoing series on using Theory of Mind to increase your impact. For an introduction to Theory of Mind and overview of the series, check out Part 1. What's the first step to increasing the impact of your work? Identify the people best positioned to do something about it. These are the… Continue reading Want to increase your impact? First, find the decision-makers.

Work-Life Balance

Trying to decide if you should quit your Job in tech? This exercise can help.

I hate quitting. When I was a kid, I was taught that quitting was the ultimate failure. Struggling in a class? Tough luck. Double down and study harder. Hate playing a sport? Finish out the season, your team needs you. Job getting you down? Figure out what’s broken and fix it. I stayed on that… Continue reading Trying to decide if you should quit your Job in tech? This exercise can help.

Product Development, Strategy

Starting from the Problem – A Better Way to Build Products (Pt 2)

In my last post, I highlighted a core problem with how most of us work in tech. We’re obsessed with building solutions, often before we understand the problem. I proposed a better way to build products with POST. Today I want to talk through each part of POST, starting with the problem space. Problem Space… Continue reading Starting from the Problem – A Better Way to Build Products (Pt 2)

Product Development, Strategy

Starting from the Problem – A Better Way to Build Products (Pt 1)

Tech, we have a problem. We’re too good at coming up with solutions. If you give us a problem, we’ll give you solutions. We might even come up with a whole bunch of solutions. And fast. And then we’ll want to build them. And test them. And ship them. But sometimes, these solutions we've built… Continue reading Starting from the Problem – A Better Way to Build Products (Pt 1)

Tips & Tricks, Work-Life Balance

No One is Going to Tell You When to Go Home – The Case for Stop Sign Goals

Everyone in tech loves to talk about setting ambitious goals. Walk down the hall of any tech company and you're bound to see a poster encouraging you to think big. "If you’re always hitting your goals, you’re not challenging yourself!" "You can’t grow if you always stay in your comfort zone!" "Always be pushing your… Continue reading No One is Going to Tell You When to Go Home – The Case for Stop Sign Goals

Insights, Partner Management

How to say no (without really saying no)

How do I get better at saying no to new project requests when I have too much work on my plate, without sacrificing my relationships with my team?” Having the autonomy to choose what you work on is a wonderful privilege. But it can be a curse. When there is no one to tell you… Continue reading How to say no (without really saying no)

Partner Management

How Do I Get My Team to Trust Me? – 9 Simple Tricks to Building Strong Relationships

I joined my team a few months ago. I’ve done a few projects and had time to integrate into the team culture. But I’m still having a hard time getting buy-in for  my ideas and I don’t feel included in the decision making process. What do I do?” Building trust is key to having impact… Continue reading How Do I Get My Team to Trust Me? – 9 Simple Tricks to Building Strong Relationships

Critical Thinking, Insights

Problem Solving 101

I've had many roles in my career -- from business consultant, to product manager, to UX researcher, and strategic advisor. While each role appears unique on the surface, all have one thing in common: solving big hairy problems. The problems I encountered in each role differed wildly: forecasting the sales of a cancer drug, figuring… Continue reading Problem Solving 101