Insights, Partner Management

How to say no (without really saying no)

How do I get better at saying no to new project requests when I have too much work on my plate, without sacrificing my relationships with my team?” Having the autonomy to choose what you work on is a wonderful privilege. But it can be a curse. When there is no one to tell you… Continue reading How to say no (without really saying no)

Critical Thinking, Insights

Problem Solving 101

I've had many roles in my career -- from business consultant, to product manager, to UX researcher, and strategic advisor. While each role appears unique on the surface, all have one thing in common: solving big hairy problems. The problems I encountered in each role differed wildly: forecasting the sales of a cancer drug, figuring… Continue reading Problem Solving 101

Insights, Tips & Tricks

Top 5 Things I Learned at Riot Games

Last month marked the end of 5 years as a researcher at Riot Games. I learned so, so much during my time there. There are, however, a few lessons that stand out to me above all the others. These are the things I think I'll carry with me throughout the rest of my career: How… Continue reading Top 5 Things I Learned at Riot Games

Insights, Partner Management

5 Tricks for a Better Kick-Off Meeting

Working with stakeholders is one of the most important (and challenging) parts of being a researcher. How you handle the initial request from a stakeholder can make or break a project. Here are 5 tricks I've picked up during my time as a researcher that have helped me ensure that I am getting the most… Continue reading 5 Tricks for a Better Kick-Off Meeting