Starting from the Problem – A Better Way to Build Products (Pt 1)
When we optimize too early, we end up stuck at the top of a hill. POST helps us scan the terrain for big opportunities before we build, so we can spend more time on mountains.
No One is Going to Tell You When to Go Home – The Case for Stop Sign Goals
Stop Sign goals are achievable, realistic, boring, comfortable goals to help you set healthy boundaries and remember when to go home.
How to say no (without really saying no)
Saying no can be hard. Use the four D's -- Delay, Downscope, Delegate, or Deal -- when no just isn't an option.
How Do I Get My Team to Trust Me?
Working in insights requires deep, trusting relationships with our partners. These relationships come from doing the right thing, delivering valuable work, and being a good teammate.
Problem Solving 101
A good structured problem solving approach can help you make better decisions faster and more often. And it is the single most important skill that you can have in the tech industry.
The Product Checklist™
The Product Checklist™ is intended to add the minimum possible process to a team's pre-production phase, while still ensuring that critical parts of the plan are in place before the team goes off and starts building things.
5 Ways to Be a Better Problem Solver
Problem solving is one of the most important skills in tech. Actively practicing these skills and reflecting on your progress can give you leg up in your work.
5 Tricks for a Better Kick-Off Meeting
Running an effective kick-off meeting involves more than just planning, it requires deep listening and empathy.